Dear customer, 

Chinese Spring Festival Holiday is coming soon. Please check our holiday schedule and arrange your orders in advance:

1. Spring Festival Holiday: Feb. 15 to Feb. 21, 2018
But sorry that NO customer service from Feb. 12 to Feb. 21. Customer service is available from Feb. 22

Shenzhen Warehouse Holiday Time: Feb. 12 - Feb. 21
Shanghai Warehouse Holiday Time: Feb. 12 - Feb. 21
HK Warehouse Holiday Time: Feb. 15 - Feb. 21


Due to the fact that our stocks are mainly in Shenzhen and HK warehouses, orders (except pre-orders) paid before Feb. 9 can be shipped before holiday, and the following orders paid after Feb. 9 might be partially shipped or delayed. It will take 3-5 days to ship out backlogged orders when we come back on Feb. 22. Thanks for your understanding. 



2. HG Warehouses' shipping plan (before Spring Festival holiday)

Shenzhen Warehouse
Shipping methods Deadline
HK UPS Express Feb. 11
UPS Express Saver Feb. 11
HK DHL Express Feb. 10
BE Packet Feb. 11
US Express Feb. 11
Vietnam Express Feb. 11
Singapore Airmail Feb. 11
Comone Express Feb. 11
EMS Express Feb. 10
AU Express Feb. 10
CN E-Packet Feb. 10
Netherlands Airmail Feb. 10
NZ Express Feb. 10
TCD Express Feb. 10
Fedex IP Feb. 9
AZ Register Airmail Feb. 8
CDEK Express Jan. 31
Netherlands Airmail - Eliquid & Battery Feb. 11
UPS for Li-lion Battery Feb. 11
AU Express for Li-lion Battery Feb. 10
JPN Express for Li-lion Battery Feb. 10
EU Express for Li-lion Battery Feb. 10
Thailand Express for Li-lion Battery Feb. 10
UAE Express for Li-lion Battery Feb. 10
ZA Express for Li-lion Battery Feb. 10
FedEx for Eliquid Feb. 9
Hong Kong Warehouse
Shipping methods Deadline
HK DHL Express Feb. 14
HK UPS Express Feb. 14
HK TNT Express Feb. 14
AU Express Feb. 14
Comeone Express Feb. 09
BE Packet Feb. 09
US Express Feb. 09
Singapore Airmail Feb. 09
Shanghai Warehouse
Shipping methods Deadline
SHDHL-Small Feb. 10
SHDHL-Mid Feb. 10
SHDHL-Large Feb. 10
SHDHL-SP Feb. 10
SHDHL-Eliquid Feb. 10














Wholesale sales and Retail sales are valid during the holiday. Just enjoy shopping at HG!

Regards
Heaven Gifts